Support

We usually reply within 1–3 business days.

Email: ianloe666@gmail.com
Please include your iPhone model and iOS version if something's broken.

Squats aren't being counted

Put your phone about 2 m (6 ft) away so your whole body is in the frame, and make sure the room is bright enough. Go all the way down, then all the way up.

I can't squat right now

Tap Skip. You'll get a black tomato, and the next pomodoro unlocks.

Is my camera recording me?

No. Frames are processed on your phone to count squats, then thrown away. See the Privacy Policy.

Restore my purchase

Go to Me → Restore Purchases, and use the same Apple ID you bought with.

Cancel a subscription

Go to Settings → your name → Subscriptions → Shrimpodoro. Lifetime purchases don't renew.

帮助与支持

通常 1–3 个工作日内回复。

邮箱：ianloe666@gmail.com
遇到问题时，请附上手机型号和 iOS 版本。

深蹲没被计数

把手机放在约 2 米外，让全身都在画面里，并保证光线充足。每次要蹲到底、站直。

现在不方便蹲

点“跳过”，这一轮会记一颗黑番茄，下一个番茄照常解锁。

摄像头在录我吗？

不会。画面只在你的手机本地用于计数，处理完就丢弃。详见隐私政策。

恢复购买

在“我”页面点“恢复购买”，请使用当时付款的那个 Apple ID。

取消订阅

打开“设置 → 你的名字 → 订阅 → 别虾坐”即可取消。终身买断不会自动续费。